Refund Policy

Our website provides a service for applying for GCMS notes or a copy of files under the ATIP Act of Canada.
 

 

Due to the variable processing times, which are beyond our control, we cannot guarantee a specific delivery timeframe for the results.
 

 

To ensure customer satisfaction and peace of mind, we offer a refund guarantee in cases where the notes or copy of the file are not received even after 6 months from the date of submission of the application to the relevant department. 
 

For example:
We submitted notes on Jan 15. Results are not received by Jul 15. The client is eligible for a full refund on or after Jul 16.